The Relationship of Service Quality and Professional Competence to Satisfaction and Loyalty — A Case Study of Nursing Professional Association
碩士 === 臺北城市科技大學 === 電子商務研究所 === 103 === “Service Quality” and “Professional Capability” have both become the most important indices in enhancing operating performance in the 21 Century. Hence, how to effectively furnish premium service quality and improve professional capability in order to shape an...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/m93rtm |