| Summary: | 碩士 === 國立中山大學 === 國際經營管理碩士學程 === 103 === This thesis’ purpose is to bring new elements to how, through management bias such as integrity and trust, we can increase employees’ performance in a company. This subject has been picked by personal interest but also to try to expand the existing academic literature about it. Among the hypotheses we will emit, we will give management leads to enhance individual performance in a company.
After developing, in our first part, the different concepts attached to this subject (divided into 5 chapters), we will elaborate our hypotheses from this theoretical framework. Then, in our second part, our empirical framework, we will prove or reject these hypotheses. To do so, we will analyze our respondents’ answers to our interview guide, administrated in one to one interviews.
In this thesis, as we will see further, the two hypotheses we will test will be “lack of trust towards manager is due to lack of communication” and “competitive environment leads to decrease of interest for trust”. These hypotheses are tied to our core question, how behavioral integrity, through trust, can increase company’s performance. Because this topic is really wide, we had to focus on these two specific aspects of our subject, with a peculiar attention to the “how”, as we will see in the empirical framework.
The results we obtained were not exactly those we were expecting. We hope that researchers and managers will find an interest in our work, seen that we tried to confront concepts that might seem to be opposite, such as trust in a competitive environment. We wish you a good reading.
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