Effect of Customer's Behavior on Employee's Job Attitude
碩士 === 國立屏東科技大學 === 企業管理系所 === 103 === As organizations pay more attention to service quality and customer's satisfaction, employees are required to show more positive attitude in service for winning customer's satisfaction and loyalty. However, customers may become more bossy in spending...
Main Authors: | Wu, Ting-Jung, 吳亭瑢 |
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Other Authors: | Lin, Cheng-Chen |
Format: | Others |
Language: | zh-TW |
Published: |
2015
|
Online Access: | http://ndltd.ncl.edu.tw/handle/27086774197388402888 |
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