Effect of Customer's Behavior on Employee's Job Attitude

碩士 === 國立屏東科技大學 === 企業管理系所 === 103 === As organizations pay more attention to service quality and customer's satisfaction, employees are required to show more positive attitude in service for winning customer's satisfaction and loyalty. However, customers may become more bossy in spending...

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Bibliographic Details
Main Authors: Wu, Ting-Jung, 吳亭瑢
Other Authors: Lin, Cheng-Chen
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/27086774197388402888