The Relative Study of Taiwan Aborigines Employees Adversity Quotient, Job Stress, Work Values, Job Satisfaction, and Turnover Intention

• Main Authors: Shih-Ying Huang, 黃詩瑩
• Other Authors: Chao-Ying Shen
• Format: Others
• Language: zh-TW
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/23166707987197491407

碩士 === 南華大學 === 企業管理學系管理科學碩博士班 === 103 === 　　In the recent years, it is a common phenomenon in Taiwan that the indigenous and non-indigenous employees receive unequal salaries and benefits (Kou et al., 2013). The disadvantaged position of indigenous employees in the workplace has been an issue concerned by the society. Most past studies on the indigenous employment difficulties focus on the dimensions of job stress, work involvement, work values, and work satisfaction, from the perspectives on organizational identity, ethic awareness, and adaptive strategy. The adversity quotient was rarely used to study the work-related dimension. Therefore, this research aims to explore the situations the indigenous employees encounter in their work places, in order to analyze the impact between job stress and resignation intention through the adversity quotient and work values, as intervening variables. This study conducted a questionnaire survey and distributed 700 questionnaires. A total of 630 effective questionnaires were retrieved, with an effective response rate was 90%. The statistical analysis software SPSS 18 was used to analyze the data, and the results are as follows: (1) job stress has a positive correlation on adversity quotient; (2) adversity quotient has a positive correlation on turnover intention; (3) job stress has a positive correlation on work satisfaction; (4) work satisfaction has a positive correlation on turnover intention; (5) job stress has a positive correlation on work values; (6) work values has a positive correlation on turnover intention; (7) adversity quotient has an intermediary effect on job stress and turnover intention; (8) work values has part mediation effect between job stress and turnover intention.; (9) work satisfaction has part mediation effect between job stress and turnover intention. 　　The research provides business organizations with the measurement on indigenous employees’ performance in facing adversity and ability in crisis control using the measurement of adversity quotient (AQ) on job stress, work values, and resignation intention. The findings can serve as a reference for hiring indigenous employees.