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碩士 === 國立中央大學 === 企業管理學系 === 103 === This study attempts to investigate brand perception how to moderate online services recovery affect customer perceived value. By integrating past literatures, we developed a systematic two-level framework which includes the organizational and customer levels, in...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/38462956659294451373 |