Summary: | 碩士 === 國立暨南國際大學 === 管理學院經營管理碩士學位學程碩士在職專班 === 103 === Through the positive influence and catalyzing under globalization, Food Safety has been valued greatly as one of the future competitive advantages of Taiwan. People in Taiwan thought it would benefit many of Taiwan’s future generations once Food Safety related regulation is implemented; however, between 2011 and 2014, a series of Food Safety scandals broke out: in 2011, there were foods contaminated by plasticizer additives; in October, 2013, there were rumors about gutter oil manufacturing by Chang Chi Foodstuff Factory Co., Ltd, which, was exposed in September, 2014. These consecutive incidents hit Taiwanese food image badly worldwide. Thus, the purposes of this research are: 1) Analyzing cases in the past to bring out the insight of Taiwan food safety issues by reviewing related references. 2) Having a further and detailed discussion based on Taiwan government crisis management by organizing related theories. 3) Conceiving this research framework through references and Taiwan government crisis management theories in order to analyze the way in which Taiwan government handled overuse of plasticizer additives, tainted-cooking-oil and gutter oil manufacturing incidents so as to learn from the lesson preventing it happens again in the near future.
This research conducts the following methods: historical methods, documentary analysis, case study and questionnaire method sustained by interview data to carry out the study. The outcomes of this research are: First, laziness of Taiwan government system; Second, poor manages of Taiwan government risk management; Third, Taiwan government should improve their flexibility in regard of crisis management; Fourth, Taiwan government should enhance their risk and crisis management base on the above-mentioned incidents; Finally, Setting up a protective system for whistleblower and CSR (Corporate Social Responsibility) to complete food safety system in Taiwan.
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