Summary: | 碩士 === 國立政治大學 === 企業管理研究所 === 103 === Enterprise Resource Planning system, ERP, has become the most popular system to integrate information between function units in large and medium-sizes enterprises recently. In order to help management, small and medium enterprises may implement ERP when its business is adequately financed. Though enterprises can gain benefits from implementation of ERP, it still comes along with organization change, employee resistance and conflicts of business processes.
The implementation of ERP may be a big challenge to small and medium enterprises for those who lack of resources or IT expertise. The structure of small and medium enterprises is not as organized as large enterprises, and even do not have a clear standard operation procedure. Therefore, an inspection of current process is needed in the beginning of ERP implementation. This study focuses on the role that implementation of ERP take and the benefits that small and medium enterprises gain from it, hoping to give advises to those who want to implement or upgrade its ERP system and ERP consultants.
It is a case study on Electronic Assembly Company in Taiwan, focusing on the reason of ERP implementation, processes, organization changes and challenges in the implementation of ERP.
The main findings are below:
1. Collating data to prove that the implementation of ERP will help to conduct Business Process Reengineering
2. The implementation of ERP will help business growth
3. The process of ERP implementation will influence the effectiveness of ERP
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