The Study on the Rising of Customer Satisfactions and Service Qualities at Taoyuan Airport Clearance Flow by using the Service Blue-Print Application and the Analysis of Customers’ Complaints.

The Study on the Rising of Customer Satisfactions and Service Qualities at Taoyuan Airport Clearance Flow by using the Service Blue-Print Application and the Analysis of Customers’ Complaints.

碩士 === 康寧大學 === 企業管理研究所 === 103

Bibliographic Details
Main Authors: Huang Chen-pang, 黃振邦
Other Authors: Chan Chia-ho
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/66544077138060711264

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