Research Of Patient Satisfaction AND Loyalty Questionnaires-A Case Study of T Hospital
碩士 === 輔仁大學 === 統計資訊學系應用統計碩士在職專班 === 103 === The subjects of this study were 1601 outpatient in a Regional Hospital. Using several information analysis methods, such as Chi-square Test,T-Test,One-way ANOVA,Cluster Analysis and Discriminant Analysis, and discovering impact on outpatient satisfaction...
Main Authors: | Hsuan-Chang,Lin, 林軒璋 |
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Other Authors: | Kuang-Chao,Chang |
Format: | Others |
Language: | zh-TW |
Published: |
2015
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Online Access: | http://ndltd.ncl.edu.tw/handle/36235392968268332027 |
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