Research Of Patient Satisfaction AND Loyalty Questionnaires-A Case Study of T Hospital

碩士 === 輔仁大學 === 統計資訊學系應用統計碩士在職專班 === 103 === The subjects of this study were 1601 outpatient in a Regional Hospital. Using several information analysis methods, such as Chi-square Test,T-Test,One-way ANOVA,Cluster Analysis and Discriminant Analysis, and discovering impact on outpatient satisfaction...

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Bibliographic Details
Main Authors: Hsuan-Chang,Lin, 林軒璋
Other Authors: Kuang-Chao,Chang
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/36235392968268332027

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