A case study on construction industry after-sales service process reengineering
碩士 === 輔仁大學 === 資訊管理學系碩士在職專班 === 103 === The purpose of this study is to improve the process of after-sales service, to reduce the waiting time for the approval in the process after-sales service, and to improve the service quality through the Business Process Re-engineering(BPR) process. An actio...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/97638516654572343947 |