| Summary: | 碩士 === 輔仁大學 === 圖書資訊學系碩士班 === 103 === In recent years, the administrators of public library administrators have been actively promoting children’s reading services. In particular, storytelling activities have a significantly positive effect on enhancing children’s interest and ability in reading. Because of human resource shortages at public libraries, providing these services depends on volunteers. The public libraries should enhance the competencies of volunteers who engage in storytelling, and provide appropriate training for maintaining as well as improving the effectiveness of storytelling services. Therefore, this study was conducted to examine the storytelling competency of storytelling volunteers and status of training. Interviews were designed based on the relevant literature. The study used in-depth interviews to obtain information on the experiences, ideas, and suggestions of 15 public library storytelling volunteers at Taipei Public Library.
1. The results indicate 11 facets of the competencies of storytelling volunteers: knowledge of client group; knowledge on story elements; programming storytelling related skills; expressive storytelling; guidance in using resources for children; technology; communication skills; administrative and management of volunteer team; establish public relations for volunteer team; professionalism and professional development with activity of storytelling; and personal attitude and characteristics.
2. Current education and training of storytelling volunteer encompasses demand analysis, implementation methods, course content, assessment of effectiveness, and suggestions for adjusting education and training in public library.
Finally, the present study results are provided for human resource planning, recruitment, education and training, as well as on evaluating the performance of storytelling volunteers for public libraries.
Keywords: Public Library, Volunteer, Storytelling, Competency, Training
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