8D procedures and measurement system analysis in solving customer complaints

碩士 === 逢甲大學 === 工業工程與系統管理學系 === 103 === This research use Ford eight disciplines (8D) and team oriented problem solving methods to solve verticality problem of the large glass substrate and to resolve the customer complaints. We use logical thinking and statistical analysis for finding the root caus...

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Bibliographic Details
Main Authors: Shih-Ping Hsu, 許仕平
Other Authors: Jeng-Fung Chen
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/17905043186816370512