Summary: | 碩士 === 中原大學 === 資訊管理研究所 === 103 === With the development of the Internet, the networking management system is experiencing rapid growth. It was expected that the networking management system has offered avenue to enhance Working efficiency and performance. The use of the network management systems control feature that allows companies to maintain the network environment stability and security of the state.
The purpose of this study is to evaluate the effectiveness of networking management system applied in military information administrators. This research combines the DeLone and McLean’s Information System Success Model (IS Success Model) and Davis’s Technology Acceptance Model (TAM), and adds four research variables, information quality, organization support, Personal characteristics and Tasks feature interactivity to propose a new hybrid technology acceptance model to study military information administrators’ satisfaction and behavioral intentions to use the networking management system.
Data were collected from 150 military information administrators who were registered or have the using experience of the system in the military. This research has adopted multiple regression analysis for its data analysis to study the causalities among all parameters constructed in the proposed model. The conclusions of this study were summarized as followings. System quality, service quality and top managers’ support positively affected the users’ perceived usefulness of the networking management system.System quality、service quality and top managers support positively affected the users’perceived ease of use of the networking management system.Perceived ease of use positively affected the Perceived usefulness.Perceived usefulness and perceived ease of use both affected the users’ satisfaction of networking management systems.The users’ satisfaction positively affected the users’ behavioral intention to use.
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