An Application of Kano Model on Service Quality of Take-Out Drink Shop in Tainan City
碩士 === 嘉南藥理大學 === 休閒保健管理系 === 103 === According to the statistics data from Department of Statistics, Ministry of Economic Affairs, Taiwan’s market of soft drink is a yearly 40 billion NT dollars market. With such a huge demand, the research applies Kano two-dimensional quality model to classify the...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/fp7q27 |