The Influence of Leadership Behavior and Communication Satisfaction to the Retaining Willingness of Serving Officers and Soldiers: A Case Study of a Military Unit in Tainan

• Main Authors: Yue-Yi Chen, 陳岳逸
• Other Authors: Yuan-Duen Lee
• Format: Others
• Language: zh-TW
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/uwe7w9

碩士 === 長榮大學 === 高階管理碩士在職專班(EMBA) === 103 === Ministry of National Defense transforms current conscripting system of “mixed voluntary military service” into “voluntary military service” in order to conform to demands for national defense and social development, expecting to build the modernized professional army with “less quantity, lean quality, and strong military power”. Nevertheless, a lot of voluntary officers select to discharge from the service during the conscripting system transformation because of the pension system reform and the leadership change in armies. The resulted brain drain not only affects the maintenance of national army power of grass root units but also waste national defense training costs. This study therefore aims to understand the difference and relationship among supervisors’ leadership behaviors, subordinates’ communication satisfaction, and attitudes towards retaining intention for proper refinement strategies. With quantitative research, the self-designed “questionnaire survey for the relationship among supervisors’ leadership behaviors, communication satisfaction, and retaining intention”, covering supervisors’ leadership behaviors and subordinates’ communication satisfaction and retaining intention in the unit, is utilized for the investigation. Total 149 civilian servicemen with military training services in the unit are distributed the questionnaires and 149 valid copies are retrieved, with the retrieval rate 100%. The major research findings are summarized as below. (1) Supervisors’ cognition of Leadership Behaviors and Communication Satisfaction would affect civilian servicemen’s Retaining Intention. (2) Communication Satisfaction presents significant effects on civilian servicemen’s retaining intention, with stronger explanation and overall mediating effects. (3) Leadership Behaviors reveal remarkably positive effects on Communication Satisfaction. (4) Supervisors with different ages appear notably different leadership behaviors. (5) Supervisors’ leadership behaviors, subordinates’ communication satisfaction, and retaining intention show significant differences under distinct educational background. (6) Subordinates with distinct family month income present remarkably different retaining intention.