A Study of Work Stress Impact on Job Satisfaction with Correctional Orzaniqztion Officers: Taking Organizational Commitment as Moderating Variable

• Main Authors: Ko-Ming-Fang, 柯明芳
• Other Authors: Hsing-Chau-Tseng
• Format: Others
• Language: zh-TW
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/xqzp26

碩士 === 長榮大學 === 高階管理碩士在職專班(EMBA) === 103 === This study aims exploring the relationship the job stress of correctional organization officers on job satisfaction, taking organizational commitment as moderating variable, figuring out the influence of organizational commitment on job stress and job satisfaction. This study adopts documentary analysis and questionnaire survey as research methods and takes correctional organization officers as objectives. It utilizes convenience sampling, issuing 300 questionnaires. After filtering and deleting invalid ones, there are 270 valid questionnaires. The effective questionnaire return rate is 90 %. The research tool is self-made “job stress and job satisfaction of correctional organization officers Questionnaire ” which includes three measuring scales: “job stress measuring scale”, “job satisfaction measuring scale” and “organizational commitment measuring scale” which has fine reliability and validity. The statistical methods include frequency distribution and percentage, mean and standard deviation, Pearson’s product-moment correlation, hierarchical regression analysis, etc. Research results are concluded as follows: 1. Job stress of correctional organization officers has significant influence on job satisfaction. Job satisfaction includes three dimensions: internal satisfaction, external satisfaction and general satisfaction. For “internal satisfaction”, the most effective predictors are sequentially “the relationship with superior officers”, “the interaction between family and job” and “role conflict”; for “external satisfaction”, the most effective predictors are sequentially “self-efficacy”, “the interaction between family and job “and “the relationship with superior officers”; for “general satisfaction”, the most effective predictors are sequentially “the relationship with superior officers”, “the interaction between family and job”, “role conflict.” 2. For the mediating effect of organizational commitment, organizational commitment has significant negative mediating effect on job stress and job satisfaction. That is, the higher the organizational commitment of correctional organization officers is, the weaker of the correlation between job stress and job satisfaction. On the contrary, there will be enhancement. Finally, according to the research results, this study proposes some concrete suggestions for the reference of competent authorities and correctional organization. Keyword: Job Satisfaction, Job Stress, Organizational Commitment, Correctional Organization