Study of Tax Collectors’ Emotional Labor–Using the NTBNA as a Case Study

碩士 === 中華大學 === 行政管理學系碩士班 === 103 === This study explored the National Taxation Bureau of the Northern Area, Ministry of Finance (NTBNA) tax collectors’ emotional labor and aimed to understand the NTBNA employees’ personality traits, emotional labor, and the current state of the colleagues’ support...

Full description

Bibliographic Details
Main Authors: Chen Yu Hsing, 陳玉杏
Other Authors: Chia- Nan Yeh
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/54py2k