The study of well-being and job satisfaction of food service and employees

• Main Authors: Jia-Hong Jean, 簡嘉宏
• Other Authors: Chian-Chong Jean
• Format: Others
• Language: zh-TW
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/35631549142813809393

碩士 === 國立中正大學 === 勞工關係學系暨研究所 === 103 === From ancient to modern days, foods are the most important necessities to mankind. Nowadays, people can find restaurants almost anywhere. Food services industry is labor intensive and suffers from high turnover rates. In order to retain valuable employees, food services industry must create better employee job satisfaction and well-beings. The main purpose of this study is to investigate the relationships between job satisfaction and well-being of food service employees. The author used a mailed questionnaire and applied snowball sampling to collect data from food service employees. There were 235 valid questionnaires collected with the return rate of 57%. Based on the analyses from the returned questionnaires, the author found the following results: 1.Significant job satisfactions were found among food service employees. 2.There are no significant differences found among food service employees’ subjective well-beings. 3.Significant differences were found among food service employees’ job well-beings. 4.Food service employees’ job satisfaction influenced their job well-beings in some ways.