Using Analytic Network Process to Evaluate Internal Employees’s Service Quality of Bank
碩士 === 元智大學 === 資訊管理學系 === 102 === The banking industry has been facing fierce competition nowadays. An important indicator of the competition is thus of service quality. Finding the key to upgrading service quality can be considerably crucial. Since its development, the multi-criteria decision analy...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/ha6b22 |