A study of relationships between service quality and turnover intentions - the Military Missile Forces as example.

碩士 === 台南應用科技大學 === 國際企業經營系碩士班 === 102 === From 2013 on, Taiwan’s military policy has gradually shifted from “parallel system of both volunteers and conscripts” into an “all volunteer system.” The new system will not be implemented without certain challenges, such as the capability of recruiting pro...

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Main Authors:	Yen-Hung Wei, 魏衍弘
Other Authors:	盧浩德
Format:	Others
Language:	zh-TW
Published:	2014
Online Access:	http://ndltd.ncl.edu.tw/handle/23f2vk

id	ndltd-TW-102TWCA5321003
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spelling	ndltd-TW-102TWCA53210032019-05-15T21:51:25Z http://ndltd.ncl.edu.tw/handle/23f2vk A study of relationships between service quality and turnover intentions - the Military Missile Forces as example. 服務品質與離職意願關聯性之研究-以國軍飛彈部隊為例 Yen-Hung Wei 魏衍弘碩士台南應用科技大學國際企業經營系碩士班 102 From 2013 on, Taiwan’s military policy has gradually shifted from “parallel system of both volunteers and conscripts” into an “all volunteer system.” The new system will not be implemented without certain challenges, such as the capability of recruiting professional and elite personnel and retaining those that enlist. This paper studies the satisfaction levels of current military service personnel in a certain unit in Taiwan. The five aspects of service quality were used and reasons for those who left were also investigated. Four hundred questionnaires were issued and three hundred and fifty were effective. Statistical analysis shows that tangible and practical aspects has positive influence on intention of leaving their jobs; gender, age, and types of military-service also have positive influence on intention of leaving their jobs. 盧浩德 2014 學位論文 ; thesis 74 zh-TW
collection	NDLTD
language	zh-TW
format	Others
sources	NDLTD
description	碩士 === 台南應用科技大學 === 國際企業經營系碩士班 === 102 === From 2013 on, Taiwan’s military policy has gradually shifted from “parallel system of both volunteers and conscripts” into an “all volunteer system.” The new system will not be implemented without certain challenges, such as the capability of recruiting professional and elite personnel and retaining those that enlist. This paper studies the satisfaction levels of current military service personnel in a certain unit in Taiwan. The five aspects of service quality were used and reasons for those who left were also investigated. Four hundred questionnaires were issued and three hundred and fifty were effective. Statistical analysis shows that tangible and practical aspects has positive influence on intention of leaving their jobs; gender, age, and types of military-service also have positive influence on intention of leaving their jobs.
author2	盧浩德
author_facet	盧浩德 Yen-Hung Wei 魏衍弘
author	Yen-Hung Wei 魏衍弘
spellingShingle	Yen-Hung Wei 魏衍弘 A study of relationships between service quality and turnover intentions - the Military Missile Forces as example.
author_sort	Yen-Hung Wei
title	A study of relationships between service quality and turnover intentions - the Military Missile Forces as example.
title_short	A study of relationships between service quality and turnover intentions - the Military Missile Forces as example.
title_full	A study of relationships between service quality and turnover intentions - the Military Missile Forces as example.
title_fullStr	A study of relationships between service quality and turnover intentions - the Military Missile Forces as example.
title_full_unstemmed	A study of relationships between service quality and turnover intentions - the Military Missile Forces as example.
title_sort	study of relationships between service quality and turnover intentions - the military missile forces as example.
publishDate	2014
url	http://ndltd.ncl.edu.tw/handle/23f2vk
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A study of relationships between service quality and turnover intentions - the Military Missile Forces as example.

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