A Study on Planning Model of Manpower Requirement - Example by Call Center of Online Shopping Platform
碩士 === 大同大學 === 資訊經營學系(所) === 102 === The study conducts a way for online shopping companies to plan manpower requirement by means of service science and exploring method of data warehouse. It expects reasonable linkage between the capacity of call center manpower and turnover through control of som...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/ykb49g |