| Summary: | 碩士 === 國立臺北科技大學 === 機電整合研究所 === 102 === This thesis is to study the correct perspectives of the enterprise education training under the frame of Human Resource (Article 6.2), ability, training and cognition (Article 6.2.2) of the chapter 6, ISO 9001. The TTQS (Taiwan TrainQuali System) was used to obtain the cluster distribution of factors, and investigate the relevance between the cluster distribution of factors and PDCA proposed from to ISO 9001. In this study, surveyed companies have qualification of ISO 9001 by questionnaires, analyzed and calculated process with the EXCEL and SPSS software. The cluster distribution of factors can be categorized into four types in this study. Type I is the “Examination of the Education Training Development Results”, which stands for C (Check) in PDCA. Type II is the “Preserving and Improvement of the Training Records”, which stands for A (Action) in PDCA. Type III is the “Development and Application of Education Training”, which stands for D (Do) in PDCA. Type IV is the “Plan for Education Training”, which stands for P (Plan) in PDCA. Results show the obtained cluster distribution of factors correspond with the spirit of PDCA promoted by ISO 9001 when the enterprises introduce the process and character of the human resource’s ability, training and cognition.
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