The Research of the Key Success Factors of Mechanism Lubricants Supplier

• Main Authors: Nick Hu, 胡儒賢
• Other Authors: 廖森貴
• Format: Others
• Language: zh-TW
• Published: 2014
• Online Access: http://ndltd.ncl.edu.tw/handle/2tnt62

碩士 === 國立臺北科技大學 === 管理學院經營管理EMBA專班 === 102 === The application range of mechanical lubricant has extending far and wide to cooperate with electronic technology by the new innovation in technology, development of new substance, and improvement in manufacturing process in mechanical lubricant industry. No matter functional improvement or ap-plication on coating, mechanical lubricant always plays a significant role especially in Electro-Optical 3C industry (Computer electronic, Commu-nication electronic, and Consumer electronic) and the development of mobile device. There are FOUR dimensions and TWELVE key success factors which have been discussed and revised by experts and professionals within this study. Furthermore, Analytic Hierarchy Process Theory (AHP) was adopted to assign questionnaire for professional suppliers and executive staff in Elec-tro-Optical industry in order to reveal key success factors for mechanical lubricant supplier. According to 23 valid questionnaires collected, it shows “Operational Strategy” is the most significant dimension and the highest index weight key factor is “Critical Technology & the Ability of Cus-tomization” in the dimension of“Operational Strategy.” After conducting this research, we could conclude following findings: 1. Critical Technology & the Ability of Customization is the most important key success factor in the dimension of Operational Strategy. 2. Technical support & Adapt Ability is relatively essential in Service Management. 3. Mission Statement is more prior than Training in the aspect of Team Organizing. 4. Owned Brand Development is relatively important than Environmental Preservation Policy within Operational Strategy. 5. Stability & Consistency of Quality is the most important in the concept of Product Marketing.