| Summary: | 碩士 === 國立臺灣大學 === 圖書資訊學研究所 === 102 === This study focused on the relationship between library anxiety and internet anxiety, and to explore the relationship to understand the information technology influences for public library users.
The researcher uses literature review and survey with questionnaires to collect data ad the research methods; at the same time, advances the hypotheses ready to be tested. SPSS statistical software is used to analyze the data to verify the hypothetical framework of this research. The researcher concludes from the 304 valid questionnaires and the results showed that (1) The library user''s library anxiety score was 2.65, internet anxiety score was 2.28; (2) Personal background variables have significant differences on the dimensions of library anxiety; (3) Personal background variables have significant differences on the internet anxiety; (4) Library anxiety and internet anxiety have positive correlation.
Based on the results, four suggestions were raised as follows, (1) Improve to reduce users'' library anxiety and internet anxiety from personal demographical differences;(2)Understand the realationship between library anxiety and internet anxiety and improve the service; (3) Improve the public libraries'' service strategy, library space, and provide library educational programs to reduce users’ anxiety; (4)Future research should be combined with qualitative research method, and to know the users’ deeper idea for library.
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