Women’s Satisfaction with Post Abortion Care Services Rendered in Regional Hospitals in Swaziland

• Main Authors: Sibonile Promise Dlamini, 司白尼
• Other Authors: Shu-Fang Chang
• Format: Others
• Language: en_US
• Published: 2014
• Online Access: http://ndltd.ncl.edu.tw/handle/96121289320591191818

碩士 === 國立臺北護理健康大學 === 護理研究所 === 102 === Aims and objectives: To describe the women's satisfaction with post abortion care services rendered in regional hospitals in Swaziland, its relationship with socio-demographics, accessibility and post abortion elements and the predictors of women's satisfaction. Background: About 210 millions of women get pregnant each year worldwide resulting in two thirds live births and the other third either stillbirth, miscarriage or induced abortion. Half of induced abortions are mainly unsafe. There has been an increase in abortion related complications in Swaziland and the leading cause of all maternal deaths. Abortion is illegal in the country but there are many news on the newspapers about unsafe abortions which end up flocking the hospitals for post abortion care services. Methodology: This is a cross-sectional predictive study looking at women's satisfaction of the services as to whether they are not at all satisfied, slightly satisfied, moderately satisfied, very satisfied or extremely satisfied. Data was collected from 135 women using a structured questionnaire in a 1 to 5 Likert scale format. For analysis, descriptive statistics and inferential analysis with t-test, ANOVA, correlation and multiple hierarchical regression was used. Data analysis was done using Statistical Product and Service Solutions (SPSS) version 18.0. Results: The results indicated a satisfaction mean of 3.68 out of 5. Parity, waiting time and cost of services were significantly associated with women's satisfaction. The predictors of women satisfaction were information and counselling, accessibility, treatment, cost of services and parity. Conclusion: This study has revealed that women satisfaction with post abortion care mean was above moderate satisfaction at 3.68 thus a dire need to improve services in terms of treatment, accessibility, family planning, information and counselling and attendance to other reproductive needs. Relevance to clinical practice: Women's satisfaction can be improved by attending to post abortion elements namely; treatment, family planning, information and counselling and attendance to other reproductive needs plus accessibility.