| Summary: | 碩士 === 國立臺北商業技術學院 === 商學研究所 === 102 === The tobacco/alcohol investigator should be immediately dispatch regardless day or night under great physical and psychological pressure, so that leaving was quite common situation. The research studies the impact of burnout, organizational commitment, organizational citizenship behavior and turnout for tobacco/alcohol investigator. 146 copies of questionnaires were sent to all tobacco/alcohol administration division, department of finance, local government, for which 145 questionnaires were valid. Data was analyzed using Pearson Product-Moment Correlation and Regression Analysis. The results indicated: (1)Burnout has significant negative effect on organizational commitment. (2)Organizational commitment has significant positive effect on organizational citizenship behavior. (3)Organizational commitment has significant negative effect on turnout. (4)Burnout has significant negative effect on organizational citizenship behavior. (5)Burnout has significant positive effect on turnout. (6)Organizational citizenship behavior has significant negative effect on turnout.
As the results, we recommend government: (1)Periodic job rotation. (2)Favorably promotion incentives. (3)Amplification of human investigation. (4)Personal safety insurance. (5)Hazard pay increased. (6)Standard operating procedures. (7)Streamline workflow. (8)Business training seminar. (9)Use of information technology. (10)Tax Section unified tobacco/alcohol investigation.
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