Study on Architecture-Oriented Telecommunication Company Call-Center Management Model

碩士 === 國立中山大學 === 資訊管理學系研究所 === 102 === Taiwan''s telecommunications market is fully open in the situation, with a number of constant competition, so that Taiwan''s telecommunications products and services continue to grow and innovate. However, the number of user...

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Bibliographic Details
Main Authors: Jiun-chin Yang, 楊竣欽
Other Authors: William S. Chao
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/92649220391617852792