| Summary: | 碩士 === 國立中山大學 === 教育研究所 === 102 === The volunteers are members of the Family Education Center to help promote family education services. In order to meet public expectations or professional emotional management , voulunteer need to conceal the true inner emotion and converses with shallow professional expected emotion .
Coinciding with the view of the restructing operations , volunteers will face the more mood swinging and withdrawal behavior due to adapting and identity from changing and different conditions.
By discussing the correlation between emotion labor and withdrawal behavior of volunteers from differnent types of counties ,the research results will be the future reference for family educators .
Questionnaire survey of five counties Family Education Center 250 volunteers was chosen by stratified random sampling method, descriptive statistics , differences of test, correlation analysis, regression analysis and other data analysis methods.
The research results are as follows:
1. The Family Education Center volunteers have some a degree of emotional labor.
2. The Family Education Center volunteers have some a degree of withdrawal behavior .
3.There are some differences of emotional labor with different positions , age and other counties of Family Education Center volunteers.
4. There are some differences of withdrawal behavior with different positions.
5.There are correlations between emotional labor and withdrawal behavior .
6. The emotional labor predicts for the withdrawal behavior of the Family Education Center Volunteers.
Based on the findings, there are sugsestions for Family Education Center , Family Education center volunteers and future researchers .
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