A Study of the Relationshap among Life Style, Quality of Service, Experience Value and Satisfaction for Loose Tendons Care Consumers

碩士 === 南華大學 === 旅遊管理學系旅遊管理碩士班 === 102 ===   The study is mainly about loosening tendons of health care, discussing life style, quality of service, experience value and customer satisfaction by using correlation analysis and regression for statistical analysis. The results showed that: 1. The study f...

Full description

Bibliographic Details
Main Authors: Chun-Yen Cheng, 鄭俊彥
Other Authors: Kai-Wayne Chuang
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/36212516905883026155
Description
Summary:碩士 === 南華大學 === 旅遊管理學系旅遊管理碩士班 === 102 ===   The study is mainly about loosening tendons of health care, discussing life style, quality of service, experience value and customer satisfaction by using correlation analysis and regression for statistical analysis. The results showed that: 1. The study found that lifestyle and quality of service are significantly related between experience value and customer satisfaction; 2. Relevance among life style, experience value, quality of service and customer satisfaction, which have positive impacts. The experience value significantly affects on customer satisfaction are supported. Therefore, life style and quality of service have neutral affects on customer satisfaction through experiential value.