A Study on Service Failure and Recovery-the Case of an Insurance Claim Disputes
碩士 === 國立彰化師範大學 === 資訊管理學系所 === 102
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/8fykzx |