A Study on Service Failure and Recovery-the Case of an Insurance Claim Disputes
碩士 === 國立彰化師範大學 === 資訊管理學系所 === 102
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| Format: | Others |
| Language: | zh-TW |
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2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/8fykzx |
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ndltd-TW-102NCUE5396005 |
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ndltd-TW-102NCUE53960052019-05-15T21:32:16Z http://ndltd.ncl.edu.tw/handle/8fykzx A Study on Service Failure and Recovery-the Case of an Insurance Claim Disputes 服務失誤與補救之研究－以某保險公司理賠糾紛為例 陳乃禎 碩士 國立彰化師範大學 資訊管理學系所 102 黃木榮 2014 學位論文 ; thesis 128 zh-TW |
| collection |
NDLTD |
| language |
zh-TW |
| format |
Others
|
| sources |
NDLTD |
| description |
碩士 === 國立彰化師範大學 === 資訊管理學系所 === 102 |
| author2 |
黃木榮 |
| author_facet |
黃木榮 陳乃禎 |
| author |
陳乃禎 |
| spellingShingle |
陳乃禎 A Study on Service Failure and Recovery-the Case of an Insurance Claim Disputes |
| author_sort |
陳乃禎 |
| title |
A Study on Service Failure and Recovery-the Case of an Insurance Claim Disputes |
| title_short |
A Study on Service Failure and Recovery-the Case of an Insurance Claim Disputes |
| title_full |
A Study on Service Failure and Recovery-the Case of an Insurance Claim Disputes |
| title_fullStr |
A Study on Service Failure and Recovery-the Case of an Insurance Claim Disputes |
| title_full_unstemmed |
A Study on Service Failure and Recovery-the Case of an Insurance Claim Disputes |
| title_sort |
study on service failure and recovery-the case of an insurance claim disputes |
| publishDate |
2014 |
| url |
http://ndltd.ncl.edu.tw/handle/8fykzx |
| work_keys_str_mv |
AT chénnǎizhēn astudyonservicefailureandrecoverythecaseofaninsuranceclaimdisputes AT chénnǎizhēn fúwùshīwùyǔbǔjiùzhīyánjiūyǐmǒubǎoxiǎngōngsīlǐpéijiūfēnwèilì AT chénnǎizhēn studyonservicefailureandrecoverythecaseofaninsuranceclaimdisputes |
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