Applying Data Mining Techniques to Analyze Customer Satisfaction – Using Brand’s Health Museum as An Example

碩士 === 國立彰化師範大學 === 企業管理學系 === 102 === In this study, Brand’s Health Museum is the object to be explored by using the IBM SPSS Modeler 14.1 and IBM SPSS Statistics 20 for data mining analysis. Classification and regression tree, C5.0 decision tree, neural network, and Bayesian network are applied...

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Bibliographic Details
Main Authors: Cheng-Hao Yeh, 葉承昊
Other Authors: Hsin-Hung Wu
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/jpwpxk