| Summary: | 碩士 === 國立交通大學 === 應用藝術研究所 === 102 === As digital technology develops at a significant rate, the divide between digital immigrants and digital natives is more obvious. In order to reduce the divide, we focused on the digital immigrants of the religious nonprofit organizations in Taiwan since they account for over half of the religious nonprofit organizations and they are encountering the digitalization of their organizations. Therefore, we took the Tzu Chi e-reader as the case study, and used contextual inquiry and the Dreyfus model of skill acquisition for viewing the digital immigrant’s process of learning how to use the Tzu Chi e-reader from a holistic perspective. In addition, the performance in learning a digital tool differs between the digital immigrants with different digital skills. We divided the Tzu Chi e-reader users into three levels of digital skills according to their computer-using experience, and compared their learning process of the Tzu Chi e-reader. Finally, we proposed the five stages of the digital immigrant’s learning process and the recommendations in each stage.
According to the results and the discussion, here is the implication of digitalization for the religious organizations: (1) Create the motive of using the digital tool or services; (2) Develop the digital platform for the different digital tools; (3) Build the assistant net. The results of the study are expected to give the religious nonprofit organizations a strategy for promoting the digitalization work as well as assisting the digital immigrants in learning the digital tool.
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