A Study on Service Quality Improvement for Tourism BusCarrier - Take “A” Company as a Case
碩士 === 國立成功大學 === 交通管理科學系 === 102 === Tourism buses are often taken by foreign or Taiwanese tourists, but there were few studies about the service quality of tourism bus carriers before. In this study, we took a company as a case and applied the service quality conceptual model as well as the servic...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/m8faw5 |