Performance Evaluation of Data Envelopment Analysis and Balanced Scorecard: Taiwan Medical Equipment Industry As An Example.

碩士 === 國立中興大學 === 科技管理研究所 === 102 === Nowadays, the rapid changes of industrial environment led to fierce competition among enterprises, evaluating performances have become crucial in maintaining competitive advantage. Researchers have developed different ways of evaluating performance over the past...

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Bibliographic Details
Main Authors: Yen-Wei Yeh, 葉彥為
Other Authors: Chien-Ta HO
Format: Others
Language:en_US
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/9v2u75
Description
Summary:碩士 === 國立中興大學 === 科技管理研究所 === 102 === Nowadays, the rapid changes of industrial environment led to fierce competition among enterprises, evaluating performances have become crucial in maintaining competitive advantage. Researchers have developed different ways of evaluating performance over the past, but there are some errors in which using single method in analyzing performances will occur. Therefore, in this research we adopt application of innovative methods that will combine Data Envelopment Analysis (DEA) and the Balanced Scorecard (BSC) to complement the shortcomings arising under a single method. The study is provided with performance of scientific assessment methods and we hope to find out the effectives way to solve company operating problems. The government introduced six new rising industries in the past few years, giving them development subsidies and the budget spent on subsidy are increasing over the years. With population rapidly aging and people healthcare concept gradually mellow, the biotechnology becomes future star industry. In this study we choose the 26 medical equipment listed companies to be our research sample, using Balanced Scorecard (BSC)and Data Envelopment Analysis(DEA)to find the key success factor (KSF) of the industry. Through this study, we can know Taiwan medical equipment industry operating status and we will give some suggestion to increase whole industry performance. This study intends to use DEA performance assessment tools and based on four BSC perspectives to analyze the data under the medical equipment industry in Taiwan, in the result of paper we know that over 65% medical equipment companies, they operation is relative efficient, it means the whole industry is in keep growth up status. The study also provides much better contribution that we strengthen the DEA application to judge inefficient resource.