The Factors Affecting Customer Satisfaction of International Payment by Letter of Credit – A Case Study of Asia Commercial Bank in Ho Chi Minh City, Vietnam
碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 102 === These days all the banks are realizing the significance of customer – centered philosophies. One of the key challenges of them is how they manage service quality which holds a great importantce to customer satisfication. The purpose of this thesis i...
Main Authors: | Nguyen Thi Thuy Trang, 阮氏署莊 |
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Other Authors: | Shao-Hsi Chung |
Format: | Others |
Language: | en_US |
Published: |
2014
|
Online Access: | http://ndltd.ncl.edu.tw/handle/97937793657787657267 |
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