Exploring the Impact of Bureaucratic Organizational Culture on the Barrier of Knowledge-Sharing – A Study of a certain Military Unit

• Main Authors: Cheng-Ni Wu, 吳政霓
• Other Authors: Tzu-Shan Tseng
• Format: Others
• Language: zh-TW
• Published: 2014
• Online Access: http://ndltd.ncl.edu.tw/handle/jgsse9

碩士 === 銘傳大學 === 資訊管理學系碩士在職專班 === 102 === In recent years, various military units display high level of interest in how to process knowledge sharing because the units all face the same difficulties in the knowledge sharing and the applying techniques. These would inevitably result in the loss of important knowledge related to job operation and execution. This study would like to conduct in-depth interviews from the high-level executives and department heads of the military unit to explore the factors about the barriers in knowledge sharers by using Ground Theory for analyzing the collected data. Also new staff at the unit were been interviewed for understanding the different views between new workers and recent workers in knowledge sharing. The results from the interviews were analyzed and compared to find the barrier factors impacting knowledge sharing. This study finally summarized a few factors impacting the factors of knowledge sharing. For example, in a bureaucratic organizational culture, leadership attitudes, characteristics of knowledge, competition, rewards and penalties, environment and equipments all have an impact on knowledge sharing. Among them, the factor of characteristics of knowledge in the military unit is more special than the others. Due to some content of knowledge may involve military or national secrets, and therefore knowledge can’t be shared under any circumstances. Moreover, this kind of information is concerned with the possibility of information leak, so the information would be chosen to be reserved and all of the media related to this information would need to be in compliance with privacy rules. And the leader is not willing to let all people to know this kind of confidential information. Conclusively, these factors all could impact the implementation of knowledge sharing. Finally, this study proposes recommendations in response with the discovered barriers to improve the possibilities of knowledge sharing in military for solving the difficulties currently existed in knowledge sharing.