A Study of an Application of KANO Model to Souvenirs for Quality Improvement

碩士 === 國立高雄應用科技大學 === 觀光與餐旅管理研究所 === 102 === Spending of tourism shopping activities accounts for 30% to 49% of total tourist expenditure (Keown, 1989; Turner & Reisinger, 2001), the proportion is quite high. Taiwan Tourism Bureau (2013) statistics also pointed out that Taiwan 2012 foreign excha...

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Bibliographic Details
Main Authors: Ya-Han Lin, 林雅涵
Other Authors: Chang-Ching Tsai
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/00201257496918740439

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