Using Hybrid MCDM Model for Improving Service Quality in Food and Beverage

碩士 === 開南大學 === 商學院碩士在職專班 === 102 === The purpose of this research is to construct a decision model for improving food and beverage service quality performance. This paper uses new hybrid MCDM (multiple criteria decision making) models including DEMATEL (decision-making trial and evaluation laborato...

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Bibliographic Details
Main Authors: Chang Chun Chia, 張峻嘉
Other Authors: Hsu Chen Yi
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/42129098034538990757