Factors Affecting Intentions to Use Mobile Healthcare APP:Hospital Appointment Scheduling Service

• Main Authors: Lee, Chi-Hun, 李建宏
• Other Authors: Chang,Yin-Yih
• Format: Others
• Language: zh-TW
• Published: 2014
• Online Access: http://ndltd.ncl.edu.tw/handle/vh73pg

碩士 === 輔仁大學 === 資訊管理學系碩士在職專班 === 102 === During the information technology has increased in the smart handheld mobile devices, its APP had changed consumer’s lifestyles and habits. Various hospitals begun to provide hers medical APP, and it can improve the efficiency of hospital service. This study applies perceived usefulness, user attitudes, interpersonal influence, networking reputation, goodwill hospital, and subjective norms, combined with system quality, information quality dimensions to discuss the use-intention of medical App. The results are listed as below: 1. Schedule visits, mobile registration, registration inquiries, information query in medication and drug are the important function. But most medical App is not support drug information inquiries. 2. Perceived usefulness has a notably positive effect on user attitude, and user attitude have notably positive impact on use-intention. From the general public, the main concerns of medical Apps are capable of solving medical problem. 3. Interpersonal influence has a notably positive impact on subjective norms, and subjective norms have a notably positive impact on use-intention. 4. What impact user intention in networking reputation? People tend to trust comment by a credible unit (such as medical journals or medical recommendation site).