Integrating Kano Model and QFD into Administration Service Quality in Elementary School
碩士 === 大葉大學 === 企業管理學系碩士班 === 102 === This study investigated the demands of elementary school teachers in Changhua County for service quality of school administration. We adopted the methods of Kano two-dimensional model and quality function deployment (QFD) to explore the service quality of elemen...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/61403133019566972565 |