| Summary: | 碩士 === 嘉南藥理大學 === 藥學系 === 102 === In view of Taiwan's growing aging population, it is imperative in the future to implement community health care at the community level. However, as far as pharmacy service is concerned, as of March 2014, although there are 5,543 NHI contract pharmacies, with the contract rate of 71.61%, compared to the rate of 90.87% when NHI contract service was first added, the pace of NHI contracted pharmacies lags far behind. Because of the lack of incentives for pharmacies to join as NHI contracted pharmacies, about 30% of community pharmacies have not joined as NHI contracted pharmacies. Therefore, through the comparison of the performance of community pharmacies before and after NHI prescription services were added, community pharmacies will be encouraged and their willingness to accept prescription services enhanced, thereby achieving the goal of having 100% community pharmacies as NHI contracted pharmacies.
Taking the community pharmacy case in this study for instance, the differences in performance before and after the addition of NHI prescription services were compared. Additionally, the connections among NHI prescription services, financial performance, customers, and product types were explored in order to serve as a reference for senior and younger pharmacists regarding the connections between community pharmacy performance before and after the addition of NHI prescription services and the enhancement of the local pharmacists willingness to join NHI services.
In this study, the sales of an anonymous pharmacy in Taipei and the NHI database were adopted as the research samples. The SPSS17.0 software was adopted for the statistical analysis of data in order to compare differences in performance before and after the addition of NHI prescription services of community pharmacies. In addition, whether or not the products for sale showed differences before and after was explored.
The customer value after the addition of the NHI prescription services increased compared to before they were added. Based on the performance of the financial performance indicators, after the additional of NHI prescription services, the revenues, sales costs, net sales, and so on showed substantial increases, while the growth profit and cost ratio analysis results showed no significant difference. However, the overall compound growth rate increased after the addition of the NHI persecution services. Based on the analysis of the product items, it shows that the drug item ratio had the most significant increase. The product turnover and the number of product turnover days also showed a positive relationship with the inventory management of the pharmacies, thus making it an important performance indicator.
According to the various performance results, the addition of NHI prescription services showed a significant influence. After the community pharmacies added the NHI prescription services, in addition to the people's medication, health consultation, and other professional services, community pharmacies also achieved positive business performance, thus leading to a win-win situation.
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