Applying Fuzzy Multiple Criteria Methods to Evaluate Cloud Computing Service Providers - Using Universities as an Example

• Main Authors: Jho-Kai Jhan, 詹朝凱
• Other Authors: Jao-Hong Cheng
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/82309143172828435639

碩士 === 國立雲林科技大學 === 資訊管理系碩士班 === 101 === The rise of the Internet in recent years, "Cloud Computing" has become the most important topics of information technology development, because cloud services more "convenience", "omnipresent", "low cost", "economy", " simple" feature, and many companies will be gradually changed to the traditional information service model cloud services as the main approach. However to the school unit is also same, can also membership by providing school teachers and students in the cloud services more convenient and complete service. Cloud services make schools more inspired because it’s more competitive, not just limited to teaching and also make the school''s administrative efficiency and administrative procedures more quickly and correctly, so choose a suitable cloud service provider is not the only important project in the enterprise, for a school is the same importance. However, selection of cloud service providers must consider many factors, this research application of fuzzy multi-criteria method to analyze the cloud service provider assessment criteria for giving school Information Centre more appropriate reference. In this study, we used fuzzy Delphi method to the Tertiary or University Information Center Director issued expert questionnaire and then collected and sort out its selection cloud service provider perspectives. Then, with the fuzzy analytic hierarchy process, calculate and summarize key elements of experts focuses of the weights. The study results show that the Tertiary or University selected out to be a representative thirty-five items, which are attached more than nine dimensions, then calculate the dimensions of this nine items with twenty-four the weights of which are helps the various Tertiary or University director of the information Center fit cloud service providers. The study results discovered that all Tertiary or University director of the Information Center In the selection of suppliers of cloud services are "security" and "technology" two dimensions. In a material part , most important are "confidentiality of customer information", for school related data confidential is more important. While the second is the "security control mechanism". This two items are belong to the "Security" dimension, the description of the service in the cloud is no matter to the relevant school or personal related information''s confidentiality is very important.