A STUDY OF THE INFLUENCE OF SALES PERSONNEL ABILITY IN THE TELECOMMUNICATIONS INDUSTRY ON RELATIONSHIPS QUALITY AND CUSTOMER BEHAVIOR-BASED CRM PERFORMANCE- WITH THE SMEs AS AN EXAMPLE
碩士 === 大同大學 === 事業經營學系(所) === 101 === As the change of time, the involvement of technology is a catalyst to the communication between people, it also created the raise of telecom industry. After telecom companies privatized, the market nowadays is competing fiercely, all kinds of promotions are rele...
Main Authors: | Yi-lin Chen, 陳顗淋 |
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Other Authors: | Nan-hong Lin |
Format: | Others |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/14851035044683931660 |
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