The relationship between team conflict and task satisfaction: Evidence from Taiwan CPA Firms

• Main Authors: You-Che Weng, 翁祐哲
• Other Authors: 方郁惠
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/95670519032719112346

碩士 === 淡江大學 === 會計學系碩士班 === 101 === This article aims to explore the relationship amongst conflict management, team conflict, affective commitment and task satisfaction. This study considers the influence of conflict management on team conflict, and how it affects affective commitment and task satisfaction. This study used a convenience sampling method and the samples were done from professional staffs in Taiwan CPA firms. Data collected from 299 professional staffs provide partial support for the research model. Structural Equation Model（SEM）was used to analyze the hypothesized relationships between the constructs in the research model, and it was tested by using AMOS software. The empirical results provide considerable support for the model. The results of our study indicate that compromising-strategy can reduce relationship conflict and process conflict, but avoiding-strategy and domination-strategy would increase relationship conflict. Moreover, Relationship conflict would reduce the affective commitment of the staffs for the firm. Process conflict and task conflict would reduce employees’ task satisfaction.