A Job or a career? An Exploratory Study of Flight Attendants' Perceptions of Job and Career.

碩士 === 東海大學 === 餐旅管理學系 === 101 === Wrzesniewski, et al.(1997) suggest that most of people see their work as either job (focus on financial rewards and necessity rather than pleasure or fulfillment), a career (focus on advancement), or calling (focus on enjoyment of fulfilling, common associate with...

Full description

Bibliographic Details
Main Authors: Peng , Juichih, 彭瑞芝
Other Authors: Kay H. Chu
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/89469031992749702472
Description
Summary:碩士 === 東海大學 === 餐旅管理學系 === 101 === Wrzesniewski, et al.(1997) suggest that most of people see their work as either job (focus on financial rewards and necessity rather than pleasure or fulfillment), a career (focus on advancement), or calling (focus on enjoyment of fulfilling, common associate with religion). Flight attendant work has been always a dream job to young people. As for those few lucky young people got the work, when they get senior how do they see their work? Whether it is a job or career? Our study tries to understand senior flight attendants’ perception of their work. The researcher interviews 3 groups of airline staffs, human resources managers, senior active flight attendants and senior resigned flight attendants those include our national airlines and foreign airlines to include the culture influence. The researcher also designed questions to discover flight attendants career path and carrier barrier. The result shows that “ foreign base” is the main factor to flight attendants’ career barrier. This research result suggest both the airlines and the future flight attendants a better career planning.