The Case Study of Recovery Programs Impacted on Customer Complaints in International Tourism Hotels

碩士 === 亞洲大學 === 休閒與遊憩管理學系碩士班 === 101 === According to the 2013 statistics data of Tourism Bureau of the Ministry of Tourism, the number of visitors to Taiwan increase from 3.52 million to 6.08 million during five years, a full growth of 42%, which means that more and more visitors come to Taiwan in...

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Bibliographic Details
Main Authors: Lan, Yu-cheng, 藍佑丞
Other Authors: Lee,Ming Jung
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/82497319893904280326

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