The Relationship Between C-To-C Helping Encounters And Customer Satisfaction Towards A Favorite Cosmetic Store And Influencing Factors:A Case Study in Vietnam Market
碩士 === 南台科技大學 === 商管專業學院 === 101 === Retailing stores are places where mutual interactions between customers and service employees, as well as customers and customer, mostly happen. Therefore, these encounters are known as one of the key factors contributing to customer satisfaction toward a company...
Main Authors: | Vu Huong Giang, 武香江 |
---|---|
Other Authors: | Yu-Li Lin |
Format: | Others |
Language: | en_US |
Published: |
102
|
Online Access: | http://ndltd.ncl.edu.tw/handle/29537740115343460066 |
Similar Items
-
Enhancing Customer Satisfaction on Service Quality of Motorcycle Company in Vietnam
by: Ha Huong Giang, et al. -
Vietnamese Consumer Behavior of Cosmetics Products: Effects of Extrinsic Cues
by: Vo Thi Huong Giang, et al.
Published: (2014) -
Financial Constraints and Firm Value: A Global Perspective
by: VU THI HUONG GIANG, et al.
Published: (2019) -
The impact of land use/ land cover changes on urban heat island intensity based on Landsat imagery for the developing urban at Hanoi, Vietnam
by: Nguyen Huong Giang, et al.
Published: (2018) -
Modeling Customer Lifetime Value and Affecting Factors:A Study of Cram School
by: Yung-Ji Lai, et al.
Published: (2007)