The influences of Customer Citizenship, DysfunctionalBehavior on Employee Satisfaction and Employee Commitment- a Study of VNPT in Hanoi, Vietnam.
碩士 === 樹德科技大學 === 經營管理研究所 === 101 === In Vietnam, telecommunication industries face to the trend of globalization and international integration due to the competition and technology development. Furthermore, service quality is the critical role of company to sustain competitive advantage. Basically,...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/18037409789803169992 |